FOOD SAFETY TRAINING FOR RETAIL FOOD BUSINESSES

The Official EPEC Food Safety Card* is a convenient way to refer to your credentials as a Food Safety Supervisor upon successful completion. Available as an add-on at checkout.

FOOD HANDLER TRAINING

Engaging Video Presentation with Subtitles
& Multi-Choice Questions

All States
2025 Food Handler Certificate - Retail & Hospitality

$49.95

Per enrolment

  • Completely Online

    This unit is delivered 100% online through our E-Learning system. 


    With our E-Learning system you are able to access your study at anytime, either on a mobile device, tablet, laptop or computer. 


    There are no practical placement requirements for this unit. 

  • Enrol and Access 24/7


  • Certificate on completion

    Upon successful completion of the training and assessment, you will be awarded a Certificate of Completion. 


    Please Note: This is not accredited training.

Enrol Now

FOOD SAFETY SUPERVISOR TRAINING

Already have food business experience? Get your knowledge recognised
Take our Quick Quiz to check your eligibility for our Fast-Track.

Please select the State where you intend to work

NSW
SIRRFSA001

Handle Food Safely in a Retail Environment

$170.00

Per enrolment

  • Nationally Accredited

    EPEC Education is a Registered Training Organisation, and delivers training Nationally.  Only RTO's can issue nationally recognised qualifications. 


    EPEC Education maintains consistent engagement with the industries that we offer courses for, to make sure that the skills and knowledge that are taught are a high quality, and continue to be pertinent to future employers and the relevant industries involved.

  • Online Training + 3rd Party Report

    The training for this unit is delivered  online through our easy E-Learning system. 


    With our E-Learning system you are able to access your study at anytime, either on a mobile device, tablet, laptop or computer. 


    A 3rd Party Report will need to be filled out for this unit.

  • Enrol and Access 24/7


  • Certificate on Completion

    Upon successful completion of the training and assessment, you will be awarded a nationally recognised Statement of Attainment. 


    Your result will also be recorded against your Unique Student Identifier, and added to your online transcript. 


    This course includes an additional NSW Food Authority Food Safety Supervisor Certificate.

  • NSW Food Authority FSS Certificate included

    In addition to your Statement of Attainment you will be issued a NSW Food Authority Food Safety Supervisor Certificate.  (Valued at $30 and paid to the Government, we include this in the total cost of NSW Course option)


    Under NSW food safety legislation, only Registered Training Organisations (RTOs) endorsed by the NSW Food Safety Authority are able to deliver accredited food safety training supervisor training.  


    EPEC Education is approved to deliver this training SIRRFSA001 - Handle Food Safely in a Retail Environment, and the additional training in the four key focus areas identified by the NSW Food Authority:

    • allergen management
    • safe egg handling, cleaning
    • sanitising practices
    • Food Act offences.

    To work as a Food Safety Supervisor in New South Wales, you must hold a NSW Food Safety Supervisor Certificate. This certificate includes a $30 government fee, which is already factored in your total fee, and RTOs are not permitted to charge more than this amount for issuance.


  • * Official EPEC Food Safety Card Available (+$15)

    While the Official EPEC Food Safety Card is a great tool for quick reference and recognition, it does not replace the NSW requirement to keep a copy of your Food Safety Supervisor Certificate on the premises, which must be presented for inspection upon request by an authorized officer, as mandated by section 106G of the Food Act 2003 (NSW).

Enrol Now - NSW

All Other States

SIRRFSA001

Handle Food Safely in a Retail Environment

$135.00

Per enrolment

  • Nationally Accredited

    EPEC Education is a Registered Training Organisation, and delivers training Nationally.  Only RTO's can issue nationally recognised qualifications. 


    EPEC Education maintains consistent engagement with the industries that we offer courses for, to make sure that the skills and knowledge that are taught are a high quality, and continue to be pertinent to future employers and the relevant industries involved.

  • Online Training + 3rd Party Report

    The training for this unit is delivered  online through our easy E-Learning system. 


    With our E-Learning system you are able to access your study at anytime, either on a mobile device, tablet, laptop or computer. 


    A 3rd Party Report will need to be filled out for this unit.

  • Enrol and Access 24/7


  • Certificate on completion

    Upon successful completion of the training and assessment, you will be awarded a nationally recognised Statement of Attainment. 


    Your result will also be recorded against your Unique Student Identifier, and added to your online transcript. 

  • RPL Option Available

    If you have previous experience as a food handler or already hold a Food Safety Certificate and want to renew it, your existing skills and experience may be recognised, allowing you to fast-track the certification process.


    Due to NSW Food Authority rules this option is not available in New South Wales.


    To take advantage of this option and check your eligibility press enrol now below, then choose RPL Quick Quiz.

  • Official EPEC Food Safety Card Available (+ $15)

    The Official EPEC Food Safety Card is the quick & convenient way to refer to your credentials as a Food Safety Supervisor.

Enrol Now

SIRRFSA001

Handle Food Safely in a Retail Environment

Handle food safely in a retail environment provides the required qualification to become a Food Safety Supervisor in retail food businesses in all states of Australia.

Food Safety Supervisors work in a variety of retail environments, and this unit is contextualised specifically for Food Safety Supervisors working in retail food environments, including delis, bakeries, convenience stores and other retail providers. Students who complete this course may be employed as a Food Safety Supervisor, may oversee food handling in retail businesses, supervise food handlers and manage food safety risks and hazards in the retail sector. Food Safety Supervisors in retail food businesses work closely with staff and customers to reduce the risk of food borne illness and food poisoning.

Skills and knowledge can be easily applied in your workplace, as information relates directly to the work done in retail food environments. 

Explores topics relevant to the retail sector, including managing food safety when using delivery services, and supporting the safety of retail staff.

Always confirm the requirements for your specific industry and state with your state regulator or authority.


Entry Requirements

  • There are no entry requirements for this qualification.
  • Minimum age of entry is 15 years of age, unless otherwise stated.
  • Students must be an Australian Citizen or Permanent Resident to apply.


What you will need

  • Access to a computer
  • Reliable Internet connection


Duration

On average this unit takes 6-8 hours to complete.

You will have a maximum of 6 months (183 days) to complete the unit.


Practical placement

Students must be able to access a Retail or Hospitality food business to complete three shifts undertaking food handling tasks.

Practical Placement is to be independently arranged by the student with a suitable organisation. Practical Placement can be undertaken as part of employment or as a volunteer.


NSW Specific Food Safety Supervisor Information

If you're aiming to operate as a Food Safety Supervisor in NSW, the NSW Food Authority has specific additional requirements.


These include:

  • training in four key focus areas identified by the Food Authority:

• allergen management

• safe egg handling, cleaning

• sanitising practices

• Food Act offences.


  • Hold a current NSW Food Safety Supervisor Certificate (Valued at $30 and paid to the Government, we include this in the total cost of NSW Course option).


EPEC Education is approved to offer the additional training and NSW Food Authority certificate and have included it in our NSW-specific course options.


Course Outcome

On successful completion of the course participants will receive an emailed/downloadable Statement of Attainment.


NSW-Specific Course Participants
In addition to your emailed/downloadable Statement of Attainment, you will also receive a physical copy of your NSW Food Safety Supervisor Certificate by post. This certificate must be displayed in your food business, as it is a requirement for operating as a Food Safety Supervisor in NSW.

Enrol Now - Choose Your State

Bulk Orders

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  • Group & Service Bookings

    We have made the process very easy for you as Directors and Managers:


    • 10% discount for all service orders over 10 staff 
    • We invoice you for the amount of enrolments you require – this is payable via credit card, bank transfer or PayPal.
    • Once payment is received, we provide you with a link to share with your staff. 
    • Through this link they access the training, and receive their certificate once complete. 
    • We are able to provide you with updates regarding who has accessed the training, as well as copies of certificates as required. 
    • Our courses are accessible 24/7, on any digital device. 
Bulk Order Enquiry

Frequently Asked Questions

Find the answers to our most common food safety training questions below. 

  • Does EPEC’s Food Safety training meet the new 3.2.2A food safety standards?

    Yes. EPEC’s Food Safety training meets the new 3.2.2A food safety standards.

  • What does Food Handler training cover?

    Standard 3.2.2 - Food Safety Practices and General Requirements, and Standard 3.2.2A – Food Safety Management Tools, require businesses to make sure the people who handle food, and their supervisors, have skills and knowledge in food safety and hygiene appropriate for their duties.


    To meet their Standard 3.2.2A obligations, businesses can choose how food handlers are trained, but it must cover:


    • safe handling of food
    • understanding of food contamination
    • cleaning and sanitising of food premises and equipment
    • personal hygiene
    • no specific timeframe or refresher period has been set in the Standard

    Businesses must ensure food handlers’ skills and knowledge are adequate and up to date.  As such, we recommend scheduling annual refresher training.


  • What is a Food Safety Supervisor?

    A Food Safety Supervisor (FSS) oversees day to day food handling operations, helps all food handlers to handle food safely and ensures food safety risks are managed.


    They must be certified within the past 5 years and have skills and knowledge in food safety, especially around high-risk foods.


    All learners who successfully complete the required Food Safety Supervisor unit(s) for their state and sector will receive   a Certificate.


  • Who can sign my third-party workplace report?

    • A Food Safety Supervisor employed in your workplace. 
    • A person with Food Safety Qualifications - accredited units completed as single units or part of a course.
    • A head chef or other trained food specialist.
    • A workplace manager, Supervisor or Director.

  • I’m the Director/Supervisor of the workplace, what if I don’t have anyone at my workplace who can sign my third-party report?

    The third-party report is an on-site assessment requirement. If you do not have anyone onsite to sign this report, you may need to approach your head office or volunteer at another workplace to complete the required activities. A person with Food Safety Qualifications – accredited units completed as single units or part of a course may include staff who have completed or are completing a Certificate III or Diploma level qualification that includes Units such as HLTFSE007 - Oversee the day-to-day implementation of food safety in the workplace.

  • I have heard that NSW has special requirements for food safety training ?

    Under NSW food safety legislation, only Registered Training Organisations (RTOs) endorsed by the NSW Food Authority are able to deliver accredited Food Safety Supervisor training.  


    For NSW, a specific Food Safety Supervisor Certificate is required.


    EPEC Education is approved to deliver this training and the NSW Food Authority certification. 


  • Where can I find more information about my service requirements and whether the new changes impact me?

    *Obligations under the legislation varies from state to state. Your regulator should have advised you about the new Food Standards, and whether you are impacted as a Category 1 or a Category 2 provider.


    If you have questions or concerns in relation to your specific service model delivery and practices, we recommend that you contact the Food Enforcement Agency relevant to your state.  More information and contacts can be found on the: 


    Food Standards Code ANZ website


    For NSW providers, the NSW Food Authority have a useful short quiz for businesses to find out which Food Safety Management Tools apply under the new Standard 3.2.2A in the Australia New Zealand Food Standards Code.


    Click here to take the quiz.

  • Does the Food Safety Supervisor have to be at the business at all times?

    No, although it is best practice for them to be on the premises while all food handling is undertaken.


    The FSS must be ‘reasonably available’ as a point of contact for food handlers and authorised officers. ‘Reasonably available’ means the FSS works onsite and oversees food handling of high-risk unpackaged foods and can be easily contacted (e.g. by phone).


    If the FSS is away (eg not on shift, on leave or sick), the business must still maintain food safety. Larger businesses that operate longer hours may choose to nominate several people to be trained and appointed as an FSS to help cover shift work and leave.


    For some states, it is a requirement that there be a Food Safety Supervisor available for each site, not just one available across multiple sites.


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Downloadable certificate upon completion

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